Effective date: September 22, 2026. This policy explains what information is processed when you visit SnagitPro.com or contact the publication. SnagitPro is an independent, one-person editorial site hosted on Ghost(Pro). The listed privacy address is editor@snagitpro.com, but delivery to it is not currently verified. A DNS check on September 22, 2026 found no published MX mail-routing records for snagitpro.com. Check the current contact status before sending a request, and do not include sensitive data until a working delivery route is confirmed.
Information processed when you visit
Ghost(Pro), its content-delivery network and security providers process ordinary request data needed to deliver and protect the site. This can include an IP address, request time, requested URL, referrer, browser or device type, operating system and diagnostic or security events. SnagitPro does not receive a named visitor profile from those delivery logs.
Ghost's first-party native analytics is enabled, and its native analytics script loads on public pages. It records page and path views, referrer and UTM campaign attribution, browser and device category, and approximate country. According to Ghost's native analytics documentation, its web analytics are cookie-free and do not use cookies or other persistent browser storage to identify visitors across sessions, browsers, or devices. SnagitPro does not run third-party advertising pixels or cross-site behavioral advertising.
Information you choose to send
If you email the publication, the message may include your email address, name, the page you are writing about, product version, operating system, screenshots and any other information you choose to provide. That information is used to reply, investigate a correction, evaluate a tutorial request and maintain an editorial record. Do not send software keys, activation codes, passwords, private captures or regulated personal data.
Cookies, local storage and embedded services
Member signups and payments are disabled. The public site does not offer member accounts or paid subscriptions. Ghost may use essential browser storage for site operation, search, or security features. Its native web analytics remain cookie-free as described above. Following an external link sends you to a separate service with its own privacy policy. Embedded or linked services are not allowed to use their data to change SnagitPro's editorial conclusions.
Why the data is used
- to deliver the site, prevent abuse and maintain security;
- to measure aggregate readership and improve navigation and content;
- to answer messages and verify correction reports;
- to comply with legal obligations and defend legitimate rights.
These uses rely on the legitimate interests of operating a secure editorial publication and responding to requested contact, except where local law requires consent.
Processors, transfers and disclosure
Ghost Foundation Ltd provides managed hosting, storage, analytics and site infrastructure. Ghost’s privacy policy says its servers are located in Amsterdam, the Netherlands, and that third-party vendors or hosting partners may process data in other countries. Ghost’s data processing agreement describes the contractual safeguards used for customer data and international transfers. Information may also be disclosed when required by law, to protect the site from abuse, or to investigate a security incident. SnagitPro does not sell or rent personal information.
Retention
Messages are kept only as long as they are useful for the conversation, a correction record, security, or a legal obligation, then deleted or anonymized. Hosting, security and backup records follow Ghost's and its infrastructure providers' operational retention schedules. Aggregate analytics may be retained to compare readership over time.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability or an objection to processing. First check the current delivery status. Once a working route is confirmed, email editor@snagitpro.com with the subject “Privacy request” and enough detail to locate the relevant message or record. Identity may need to be verified before a request is completed. You can also clear site data in your browser and use privacy or tracking-protection controls.
Children
SnagitPro is written for software users and professional documentation workflows and is not directed to children under 13. The site does not knowingly collect personal information from children.
Changes to this policy
Material changes will be published on this page with a new effective date. For information about how factual corrections are handled, see the Corrections Policy.